We take the quality of our products very seriously. If you are not satisfied with your purchase, you may request a full refund of the purchase price including shipping. We include a RETURN LABEL with every order to cover shipping costs if you are not happy and want to return your product. You must have RETURN LABEL to receive free shipping upon return. If you have any questions please contact us at firstname.lastname@example.org with any questions or call us at 1-833-Leaf-Luv.